Reviews

Nope, Not Right! Get it Fixed!

Elliott’s Information Services LLC is not only backed by experience, but the customer satisfaction to prove it! We’re so grateful for our customer feedback!

Want to leave us a review? We’d love to hear from you!

4.9
59 reviews
5
58
4
0
3
0
2
0
1
1
Robert Williams Avatar
Robert Williams
8/16/2024
Bill did an excellent job inspecting the property I was considering purchasing and is very knowledgeable. He makes use of digital tools which makes the entire process efficient and easy to do business. In addition, Bill spent some time with me on the phone going through the report which was very helpful.
gsep grr Avatar
gsep grr
8/16/2024
Last fall they did an inspection for a house purchase, but missed several important items. By far the most serious is extensive water damage at one corner of the house from water splashing on the deck adjacent to the house because the gutters had been ripped out. Initially I temporarily addressed the problem, stopping water from getting into the basement. When the weather improved, I installed gutters. While installing gutters I did notice something wrong with the wood on the corner in the area of the rim joist, but I thought the damage may have been limited to the plywood, the new gutters would prevent the damage from getting worse, and it seemed that there was always something more important to do. Today I took a closer look, and it's surprisingly bad. Part of the deck will have to be removed. I contacted Elliot for clarity on their warranty. Their warranty (which allegedly implies buying the house) expired 90 days from purchase. A good inspector would have found the problem. A good inspector would have found the other items Elliot missed.
Lisa Prescott Avatar
Lisa Prescott
7/26/2024
Very professional and prompt service for Radon test that I needed. Bill is a great person to work with and can handle any questions that you may have. I wouldn’t hesitate to hire him again and would highly recommend him!
Jason LaVerdiere Avatar
Jason LaVerdiere
7/26/2024
Very friendly, knowledgeable, and courteous. We got the results of our home inspection promptly and in an easy to read, comprehensive report. Our home inspector Bill followed up with us eager to answer any questions that we had. I highly recommend this service!
Allen and Jane Hunter Avatar
Allen and Jane Hunter
7/19/2024
Bill was gracious enough to take my call late on a Saturday afternoon and within minutes we had scheduled a home inspection for the following week. He went to the home on the date and at the time promised and conducted his inspection. Within hours of completion of his inspection, he produced a comprehensive report, lacking only the water and radon results which required outside testing.Those results are expected the first of the week. Bill has offered to respond to any questions that we have and we do expect to take him up on this offer once the remaining test results become available. He gets very high marks from us and we would not hesitate to employ him again or to recommend his services to others.
Kate O'Shaughnessy Avatar
Kate O'Shaughnessy
7/05/2024
We were looking at buying a house but needed a quick turnaround; Bill was extremely accommodating and managed to fit us in at the last minute, given our situation. He was extremely thorough and prompt, sending the report basically as soon as the inspection concluded. He also spoke at length with us on the phone going over our various questions and made it clear he'd be available for any future questions we might have. 10/10 recommend!
Mallory Jordan Avatar
Mallory Jordan
6/28/2024
Very thorough inspection done. Even small details that you would not expect to be checked were inspected. Report for inspection was given very quickly and included very easy to understand details of everything that was inspected. Would highly recommend bill for home inspections.
Mark Bouchard Avatar
Mark Bouchard
6/13/2024
I reached out to Bill after reading several great reviews and I now see why, Bill is a total professional! Starting from our first conversation and every one in between, Bill kept me updated and informed for the entire process. When the inspection was completed, I was sent a link to download my report that was very detailed and easy to follow. Five stars go to Bill because he deserves them. Thank you, sir!
Jen Zappone Avatar
Jen Zappone
6/13/2024
We hired Bill to conduct an inspection on a home 2600 mi away. I so appreciated his professional attitude, willingness to help, answer questions and most of the all, the in-depth inspection he provided. The inspection report included videos, photos, descriptions of the problem. No part of the house was left uncovered. His honesty and integrity was amazing! Highly, Highly recommend Bill Elliott and wish he covered all the towns I might live in!!
Jessica Davide Avatar
Jessica Davide
6/01/2024
My fiance and I loved having Bill as our inspector. He's very personable and very thorough. His report is detailed, and he even has a list of people to contact to help get things assessed afterwards, which takes a lot of stress off. He's very knowledgable and has all the fun gadgets! Even a drone to check the top of the house! Great choice, well worth every penny, couldn't be happier! Thank you Bill for being awesome at what you do!
steve szabo Avatar
steve szabo
5/30/2024
It was Great working with Bill Elliott's Inspection Service to get his reports on my Home in Contract to purchase... He is very thorough and courteous.. I am Very Satisfied with his Service and would hire him again on my next project to purchase.
media thumbnail 0
Jacob Burby Avatar
Jacob Burby
5/23/2024
I recently had the pleasure of working with Mr.Elliott, a fantastic home inspector. From start to finish, their attention to detail was impressive. They thoroughly examined every nook and cranny of the property, leaving no stone unturned. Not only were they professional, but they also had an awesome and fun personality that made the whole experience enjoyable. Their personable nature made it easy to ask questions and understand the inspection process. Overall, it was an awesome experience, and I highly recommend their services to anyone in need of a thorough and dependable inspector to get the job done.
Beth Mahoney Avatar
Beth Mahoney
5/07/2024
The inspector responded quickly and came on time the next day to inspect our newly built home. He was very professional, thorough and friendly taking pictures and videos as he went through our house top to bottom, inside and outside. His report arrived quickly with details. He found a few issues that needed to be addressed, but nothing major which reassured us that we were buying a well built home. Slept better that night! Later, when we had questions, we got quick responses. He even came back to test the water because it had been turned off while he was there. We were very pleased and highly recommend Elliott's Inspection Services. He did a great job!
Rachel Nydam Avatar
Rachel Nydam
5/07/2024
Bill is a very thorough inspector and was very patient with all our questions. I would definitely recommend him to anyone who needs inspection services. He also didn’t exaggerate or blow anything out of proportion, letting us know what things would be easy to fix and what we should find a professional for. Definitely worth the extra time and money rather than find things out on our own down the road!
Coyote Freeman Avatar
Coyote Freeman
5/04/2024
Punctual and thorough. Was able to find multiple thing that I had over looked on the initial viewing. He was also very personable and willing to explain what he was looking at and solutions for the problems. Definitely felt like it was money well spent
Kathy Sovulewski Avatar
Kathy Sovulewski
5/03/2024
Called to have my moms home inspected and expected a long wait. Bill was able to come within a week, was very thorough and sent me a report in a timely manner. The report was easy to follow and had pictures to show exactly what was up along with the type of contractor I would need. I am highly impressed and would call him again if I were in the market to purchase a house.
Deirdre Beaupre Avatar
Deirdre Beaupre
5/02/2024
Bill was exactly what we needed in a building inspector! He was flexible, thorough, and detailed. He was able to work with us through scheduling, was able to walk us through what he was seeing during the process, and answered all of our questions both during and after our inspection. Highly recommend!
Kevin Steward Avatar
Kevin Steward
4/18/2024
We had an excellent experience with Elliott's Information Services LLC. We were able to ask questions and Bill showed us items of concern while we were on site. The final report was very thorough with pictures outlining areas of the home (interior & exterior) that will need immediate attention upon occupancy. Bill continues to contacts us periodically to see if we have any questions or concerns. The report also lists general contractors and electricians in the area which will be extremely helpful as we are new to this section of the State. We will recommend his service to others.
Dorine Deschaine Avatar
Dorine Deschaine
4/18/2024
Bill Elliott's inspection was very thorough! quick, and efficient. Had the report in my hand in less than 1 hour after finishing his inspection. Cost for this inspection was extremely reasonable and affordable. I would recommend Bill to anyone. thanks Bill!!
Marlea Wurtele Avatar
Marlea Wurtele
4/04/2024
I am in the process of buying my first home and felt very out of my element. Bill was fantastic and made this process absolutely painless. He answered all of my questions, he even took the time to explain further if I was still unsure, and pointed things out to me when I wasn't sure what to ask. Incredibly thorough and knowledgeable, if I could rate higher than 5 stars I would.